is an industry chameleon with 10+ years of experience in customer journey orchestration and automation, post sales client success, growth, and retention with a passion for helping people help themselves. She currently works for a Cloud 100 SaaS company as a Senior Project Manager.
Heather
CURRENTLY UP TO:
ServiceTitan | Los Angeles, CA
I am currently a Senior Project Manager at ServiceTitan where I work primarily in the growth and retention space for our suite of Pro Products. Some of my recent projects include churn mitigation and process streamlining for onboarding, churn, and ongoing success for these products. Additionally, I volunteer on our event programming board for our women’s ERG, Women @ ST.
Popular Kids Club | Los Angeles, CA
I currently co-produce and run marketing for a local Los Angeles comedy show called Popular Kids Club. We’ve seen tremendous growth since the show’s creation in July 2021 and have had many amazing headliners join us such as Marc Maron, Pete Holmes, Patton Oswalt, Anthony Jeselnik, Fred Armisen, and more!
School of Thot | Los Angeles, CA
Building workflow automations for Stasia Patwell’s virtual fitness program, School of Thot. During this project, I was able to fully automate workflows such as program enrollment, invoicing, content delivery, and marketing mailing lists. I additionally built their entire community structure within Discord. This project now allows the founder of the program to run it entirely virtually from her new home of Greece.
KEEP IN TOUCH!
Reach out about a project, collaboration or just to say hello!